Refund Policy

30-Day Returns and Exchanges

You may request a return or exchange for any reason within 30 days of delivery. Contact us before sending an item so we can confirm the request and provide return instructions.

To start a return or exchange, email amauribring12@gmail.com or call (470) 913-5349. Include your order number, the item involved, and whether you prefer a refund or exchange.

Return Shipping and Fees

Bubble Skincare pays the return shipping cost for an eligible return or exchange and will provide a prepaid return label. Do not send a return collect or to an address not included in our instructions. We do not charge a restocking fee.

Condition of Returns

When reasonably possible, return the item with its original packaging and included components. Reasonable exceptions may apply to redeemed gift cards, personalized items, items that cannot lawfully be returned, items damaged by misuse after delivery, and requests made outside the 30-day return period. These exceptions do not reduce any legal remedy for an item that arrived damaged, defective, incorrect, or otherwise nonconforming.

Exchanges

We offer exchanges within the same 30-day period, subject to availability. If a requested replacement is unavailable, we will work with you on another eligible item or a refund to the original payment method.

Refund Method and Timing

After we receive and review an eligible return, an approved refund is issued to the original payment method. We do not issue the refund to a different card, account, or person. Please allow 5–10 business days after the refund is issued for it to appear, depending on your bank or card issuer.

Original shipping charges are returned where required by law or when the return results from our error, a damaged or defective item, or an incorrect item. Any other treatment of original shipping charges will be explained before you complete the return.

Order Cancellations

You may request cancellation before the order ships. Contact us as soon as possible with your order number. If the order has already shipped, it can be handled through the return process after delivery.

Damaged, Defective, or Incorrect Items

Contact us promptly if an item is damaged in transit, defective, incorrect, or missing. Include the order number and a description of the issue; photographs may help us resolve the matter. We will provide an appropriate remedy, which may include replacement, exchange, refund, or another remedy required by law. We pay the applicable return shipping and provide a prepaid label when a return is needed.